Backend:
- Fix TicketInput ticket_id type (int|str -> str) — Pydantic 500 on numeric IDs
- Fix LLM module: add missing logger import, handle 429 and non-200 responses
- Switch LLM model to poolside/laguna-m.1:free (avoid OpenRouter rate limits)
- Add GET /api/collections/{id} endpoint to fetch single collection
- Deduplicate tickets: replace randomized hash() with deterministic
hashlib.md5 for Qdrant point IDs
- Add get_existing_ticket_ids() — scroll Qdrant before processing,
skip already-imported tickets, avoid redundant embeddings
- Multi-tenant isolation: tenant_id + collection_id in all Qdrant filters
- Fix embedding: drop incompatible openai SDK, use raw httpx
- Fix reranking: access ScoredPoint.payload via .get(), not []
- Fix chunking: expand role detection (support/operator/agent + client/user/customer)
- Fix bcrypt: downgrade to 4.0.1 (incompatible 5.x with passlib)
Frontend:
- Register: add plan selection (free/starter/pro)
- CollectionView: fetch ticket_count from backend on mount
(not only from upload response — survived page refresh)
- uploadFile: use getToken() instead of stale module-level var,
show real HTTP status in error messages
- Nginx: increase client_max_body_size to 50M for file uploads
118 lines
3.8 KiB
Python
118 lines
3.8 KiB
Python
import uuid
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import json
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import csv
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import io
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from fastapi import APIRouter, Depends, UploadFile, File, HTTPException, status
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from sqlalchemy import select
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from sqlalchemy.ext.asyncio import AsyncSession
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from app.auth.api_key import get_user_by_api_key
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from app.auth.deps import get_current_user
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from app.database import get_db
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from app.models.collection import Collection
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from app.models.schemas import TicketInput, TicketsUpload, TicketsUploadResponse
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from app.models.user import User
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from app.services.chunking import build_chunk
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from app.services.embedding import embed_texts
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from app.services.vector_store import upsert_chunks, get_existing_ticket_ids
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router = APIRouter(prefix="/api/collections", tags=["tickets"])
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async def process_tickets(
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db: AsyncSession,
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collection_id: uuid.UUID,
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user: User,
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tickets: list[TicketInput],
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) -> TicketsUploadResponse:
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result = await db.execute(
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select(Collection).where(Collection.id == collection_id, Collection.user_id == user.id)
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)
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collection = result.scalar_one_or_none()
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if not collection:
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raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Collection not found")
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existing_ids = get_existing_ticket_ids(str(user.id), str(collection_id))
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processed = 0
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skipped = 0
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chunks = []
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for t in tickets:
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if t.ticket_id in existing_ids:
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skipped += 1
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continue
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ticket_dict = {
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"ticket_id": t.ticket_id,
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"category": t.category,
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"description": t.description,
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"client": t.client,
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"messages": [{"role": m.role, "text": m.text} for m in t.messages],
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}
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chunk = build_chunk(ticket_dict)
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if chunk:
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chunk["tenant_id"] = str(user.id)
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chunk["collection_id"] = str(collection_id)
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chunks.append(chunk)
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processed += 1
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else:
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skipped += 1
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if chunks:
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search_texts = [c["search_text"] for c in chunks]
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vectors = await embed_texts(search_texts)
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await upsert_chunks(str(user.id), chunks, vectors)
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collection.ticket_count += processed
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await db.commit()
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return TicketsUploadResponse(
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processed=processed,
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skipped=skipped,
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collection_ticket_count=collection.ticket_count,
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)
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@router.post("/{collection_id}/tickets", response_model=TicketsUploadResponse)
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async def upload_tickets_json(
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collection_id: uuid.UUID,
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body: TicketsUpload,
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user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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return await process_tickets(db, collection_id, user, body.tickets)
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@router.post("/{collection_id}/tickets/upload", response_model=TicketsUploadResponse)
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async def upload_tickets_file(
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collection_id: uuid.UUID,
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file: UploadFile = File(...),
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user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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content = await file.read()
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if file.filename.endswith(".json"):
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data = json.loads(content)
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tickets = [TicketInput(**t) for t in data] if isinstance(data, list) else [TicketInput(**data)]
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elif file.filename.endswith(".csv"):
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text = content.decode("utf-8-sig")
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reader = csv.DictReader(io.StringIO(text))
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tickets = []
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for row in reader:
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tickets.append(
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TicketInput(
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ticket_id=row.get("ticket_id", ""),
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category=row.get("category", ""),
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description=row.get("description", ""),
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client=row.get("client", ""),
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)
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)
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else:
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raise HTTPException(
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status_code=status.HTTP_400_BAD_REQUEST,
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detail="Unsupported format. Use JSON or CSV.",
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)
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return await process_tickets(db, collection_id, user, tickets)
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